As of April 2021
Table of contents
I. Identity and contact details of the data controller
II. contact details of the data protection officer
III. General information on data processing
IV. Rights of the data subject
V. Provision of website and creation of log files
VI. Use of cookies
VII. Newsletter
VIII Contact via email
IX. Application via email and application form
X. Corporate web profiles on social networks
XI. Use of corporate profiles in professionally oriented networks
XII. Hosting
XIII. Usage of plugins
I. Identity and contact details of the data controller
The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:
Avi Medical GmbH
Nymphenburgerstr. 86
80636 Munich
Germany
+49 (0) 89 1250 1900 0
datenschutz@avimedical.com
https://www.avimedical.com/
II. contact details of the data protection officer
The designated data protection officer is:
DataCo GmbH
Dachauer Str. 65
80335 Munich
Germany
+49 89 7400 45840
www.dataguard.de
III. General information on data processing
1. Scope of processing personal data
In general, we only process the personal data of our users to the extent necessary to provide a functioning website with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent cannot be technically obtained and where the processing of the data is permitted by law.
2 Legal basis for data processing
Where consent is appropriate for processing personal data, Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.
As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities.
When it is necessary to process personal data in order to fulfil a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis.
If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis.
If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR will serve as the legal basis for the processing of data.
3. data erasure and retention period
The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if this is provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfilling the respective contract.
IV. Rights of the data subject
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:
1. Right to information
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
- The purpose for which the personal data is processed.
- The categories of personal data being processed.
- The recipients or categories of recipients to whom the personal data have been or will be disclosed.
- The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage.
- The existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing.
- The existence of the right to lodge a complaint with a supervisory authority.
- Where personal data are not collected from you any available information as to their source.
- The existence of automated decision-making including profiling under Article 22 (1) and Article 22 (4) GDPR and, in certain cases, meaningful information about the data processing system involved, and the scope and intended result of such processing on the data subject.
You have the right to request information on whether your personal data will be transmitted to a third country or an international organization. In this context, you can then request the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.
Your right to information may be limited where it is likely that such restriction will render impossible or seriously impede the achievement of scientific or statistical purposes and that such limitation is necessary for the achievement of scientific or statistical purposes.
2. Right to rectification
You have a right to rectification and/or modification of the data if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay.
Your right to rectification may be limited to the extent that it is likely to render impossible or seriously impair the achievement of the purposes of the research or statistical work and the limitation is necessary for the achievement of the purposes of the research or statistical work.
3. right to the restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
- If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
- The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use.
- The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
- If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate interests of the data controller override your interests.
If the processing of personal data concerning you has been restricted, this data may - with the exception of data storage - only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the processing has been restricted according to the aforementioned conditions, you will be informed by the data controller before the restriction is lifted.
Your right to restrict the processing may be limited where it is likely that such restriction will render impossible or seriously impede the achievement of scientific or statistical purposes and that such limitation is necessary for the achievement of scientific or statistical purposes.
4. right to erasure
a) Obligation to erase
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
- Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
- You withdraw your consent on which the processing is based pursuant to Art. 6 (1) (1) (a) and Art. 9 (2) (a) GDPR and where there is no other legal basis for processing the data.
- According to Art. 21 (1) GDPR you object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
- Your personal data has been processed unlawfully.
- The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
- Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
b) Information to third parties
If the data controller has made your personal data public and must delete the data pursuant to Art. 17 (1) GDPR, they shall take appropriate measures, including technical means, to inform data processors who process the personal data, that a request has been made to delete all links to such personal data or copies or replications of the personal data, taking into account available technology and implementation costs to execute the process.
c) Exceptions
The right to deletion does not exist if the processing is necessary
- to exercise the right to freedom of speech and information;
- to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
- for reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and Art. 9 (2) (i) and Art. 9 (3) GDPR.
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to enforce, exercise or defend legal claims.
5 Right to information
If you have the right of rectification, erasure or restriction of processing over the data controller, they are obliged to notify all recipients to whom your personal data have been disclosed of the correction or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.
You reserve the right to be informed about the recipients of your data by the data controller.
6. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:
- the processing is based on consent in accordance with Art. 6 (1) (1) (a) GDPR or Art. 9 (2) (a) GDPR or performance of a contract in accordance with Art. 6 (1) (1) (b) GDPR and
- the processing is done by automated means.
In exercising this right, you also have the right to transmit your personal data directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons shall not be affected.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the data controller.
7. right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions.
The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58/EC, you have the option, in the context of the use of information society services, to exercise your right to object to automated decisions that use technical specifications.
You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) of the GDPR.
Your right to objection may be limited where it is likely that such restriction will render impossible or seriously impede the achievement of scientific or statistical purposes and that such limitation is necessary for the achievement of scientific or statistical purposes.
8. Right to withdraw the data protection consent declaration
You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.
9. automated decisions on a case-by-case basis, including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - that will have a legal effect or substantially affect you in a similar manner. This does not apply if the decision:
- is required for the conclusion or execution of a contract between you and the data controller,
- is permitted by the Union or Member State legislation to which the data controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
- is based on your explicit consent.
However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) (a) or Art. 9 (2) (b) GDPR applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall take appropriate measures to uphold your rights and freedoms as well as your legitimate interests, including the right to obtain assistance from the data controller or his representative, to express your opinion on the matter, and to contest the decision.
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in the Member State of your residence, or your place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
V. Provision of website and creation of log files
1 Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.
The following data is collected:
- Browser type and version used
- The user's operating system
- The IP address of the user
- Date and time of access
- Web pages from which the user's system accessed our website
- Web pages accessed by the user's system through our website
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
2 Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user's IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) 1 (f) GDPR.
3 Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (1) (f) GDPR.
4. duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymised so that an assignment of the calling client is not possible.
5. objection and erasure
The collection of data for the provision of the website as well as the storage of data in log files are essential for the operation of the website. Therefore, the user may not object to the aforementioned processes.
VI. Use of cookies
1 Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break.
The following data is stored and transmitted in the cookies:
- Use of website functionalities
The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.
2 Purpose of data processing
The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change.
We need cookies for the following purposes:
- Consent Log
The user data collected by technical cookies are not used to create user profiles.
3 Legal basis for data processing
The legal basis for the processing of personal data using technical cookies is Art. 6 (1) (1) (f) GDPR, legitimate interests.
4. duration of storage and possibility of objection and erasure
Cookies are stored on the user's device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.
VII. Newsletter
1 Description and scope of data processing
You can subscribe to a newsletter on our website free of charge. When subscribing for the newsletter, the data from the input mask is transmitted to us.
- email address
- Postal code
In context with the data processing for the dispatch of newsletters, data is forwarded to the service provider
rapidmail GmbH, Augustinerplatz 2, 79098, Freiburg, Baden-Wurttemberg, Germany (hereinafter referred to as rapidmail).
The data will be used exclusively for sending the newsletter.
For further information on the processing of data by rapidmail, please click here:
https://www.rapidmail.de/datenschutz
https://www.rapidmail.de/newsletter-marketing-dsgvo-und-datenschutz-konform
2 Purpose of data processing
The user's email address is collected to deliver the newsletter to the recipient.
Additional personal data as part of the registration process is collected to prevent misuse of the services or email address.
3 Legal basis for data processing
The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6 (1) (1) (a) GDPR if the user has given his consent.
4. duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active.
5. objection and erasure
The subscription for the newsletter can be cancelled by the data subject at any time. For this purpose, every newsletter contains an opt-out link.
Through this, it is also possible to withdraw the consent to the storage of personal data collected during the registration process.
VIII. Contact via email
1 Description and scope of data processing
You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for the processing of the conversation.
2 Purpose of data processing
If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.
3 Legal basis for data processing
If the user has given consent, the legal basis for processing the data is Art. 6 (1) (a) GDPR.
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
4. duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved.
5. objection and erasure
The user has the possibility to withdraw consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. Please find our contact details in chapter I of this privacy policy.
In this case, all personal data stored while establishing contact will be deleted.
IX. Application via email and application form
1. Scope of processing personal data
There is a form on our website which can be used for electronic job applications.
For the provision of the application form we use the recruiting page of the personnel and applicant management software breezy HR of Breezy HR Inc., 1534 Oak St #301, 32204, Jacksonville, Florida, USA (hereinafter referred to as Breezy). If an applicant uses the application form, the data entered into the input mask will be transmitted to Breezy and stored there.
For more information, please visit the privacy policy of Breezy:
https://breezy.hr/privacy
If an applicant makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. The data is:
- First name
- Last name
- Telephone / mobile phone number
- email address
- Salary expectations
- curriculum vitae
- certificates
- Cover letter
- touchpoint
In the process, data is transmitted to Breezy servers in the USA. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Breezy is carried out on the basis of appropriate guarantees pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR. A copy of the appropriate guarantees can be requested by sending us an informal email.
Your consent will be obtained for the processing of your data as part of the sending process and reference will be made to this privacy policy.
Alternatively, you can send us your application by email. In this case, we collect your email address and the information you provide in the email.
After sending your application, you will receive confirmation of receipt of your application documents from us by email.
The data will be used exclusively for processing your application and informing you about relevant job vacancies.
2 Purpose of data processing
The processing of personal data from the application form serves us to process your application and to inform about current vacancies. If you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the application form and to ensure the security of our information technology systems.
3 Legal basis for data processing
The legal basis for the processing of the data is the completion of the contractual relationship with you, Art. 6 (1) (1) (b) Alt. 1 GDPR and § 26 (1) (1) BDSG (Federal Act of Data Protection).
If the user has given consent, the legal basis for processing the data is Art. 6 (1) (a) GDPR.
4. duration of storage
After completion of the application procedure, the data will be stored for up to 24 months. Your data will be deleted after this period at the latest. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.
5. objection and erasure
The applicant has the possibility to object to the processing of personal data at any time. If the applicant contacts us by email, he can object to the storage of his personal data at any time. In such a case, your application will no longer be considered. Please find our contact details in chapter I of this privacy policy.
All personal data stored during electronic job applications will be deleted in this case.
X. Corporate web profiles on social networks
Use of corporate profiles on social networks
Instagram:
Instagram, Part of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland
On our company profile we provide information and offer Instagram users the possibility of communication. If you carry out an action on our Instagram company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by the company jointly responsible for the Avi Medical GmbH - corporate Instagram presence, we cannot make any binding statements regarding the purpose and scope of the processing of your data.
Our corporate profile in social networks is used for communication and information exchange with (potential) customers. We use the company's profile on social media to increase the awareness of patients and potential employees regarding Avi Medical.
Publications on the company profile can contain the following content:
- Information about services
- Customer contact
Every user is free to publish personal data.
The legal basis for data processing is Art. 6 (1) (1) (a) GDPR.
The data generated on the company profile are not stored in our own systems.
You can object at any time to the processing of your personal data that we collect in regards of your use of our Instagram corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to datenschutz@avimedical.com.
For further information on the processing of your personal data by Instagram and the corresponding objection options, please click here:
https://help.instagram.com/519522125107875
Twitter:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland
On our company profile we provide information and offer Twitter users the possibility of communication. If you carry out an action on our Twitter company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by the company jointly responsible for the Avi Medical GmbH - corporate presence Twitter, we cannot make any binding statements regarding the purpose and scope of the processing of your data.
Our corporate profile in social networks is used for communication and information exchange with (potential) customers. We use the company's profile on social media to increase the awareness of patients and potential employees regarding Avi Medical.
Publications on the company profile can contain the following content:
- Information about services
- Customer contact
Every user is free to publish personal data.
The legal basis for data processing is Art. 6 (1) (1) (a) GDPR.
The data generated on the company profile are not stored in our own systems.
You can object at any time to the processing of your personal data that we collect within the framework of your use of our Twitter corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to datenschutz@avimedical.com.
For further information on the processing of your personal data by Twitter and the corresponding objection options, please click here:
https://twitter.com/de/privacy
YouTube:
YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States
On our company profile we provide information and offer Youtube users the possibility of communication. If you carry out an action on our Youtube company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by the company jointly responsible for the Avi Medical GmbH - corporate presence Youtube, we cannot make any binding statements regarding the purpose and scope of the processing of your data.
Our corporate profile in social networks is used for communication and information exchange with (potential) customers. We use the company's profile on social media to increase the awareness of patients and potential employees regarding Avi Medical.
Publications on the company profile can contain the following content:
- Information about services
- Customer contact
Every user is free to publish personal data.
The legal basis for data processing is Art. 6 (1) (1) (a) GDPR.
The data generated on the company profile are not stored in our own systems.
You can object at any time to the processing of your personal data that we collect within the framework of your use of our YouTube corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to datenschutz@avimedical.com.
For further information on the processing of your personal data by YouTube and the corresponding objection options, please click here:
https://policies.google.com/privacy?gl=DE&hl=en
XI. Use of corporate profiles in professionally oriented networks
Scope of data processing
We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:
LinkedIn:
LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland
On our site we provide information and offer users the possibility of communication. The corporate profile is used for job applications, information, public relations, and active sourcing.
We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate profile. Further information can be found in the privacy policy of LinkedIn:
https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.
2 Legal basis for data processing
The legal basis for the processing of your data in connection with the use of our corporate web profile is Art. 6 (1) (1) (f) GDPR.
3 Purpose of the data processing
Our corporate web profile serves to inform users about our services. Every user is free to publish personal data.
4. duration of storage
We store your activities and personal data published via our corporate web profile until you withdraw your consent. In addition, we comply with the statutory retention periods.
5. objection and erasure
You can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to the email address stated in this privacy policy.
You can find further information on objection and erasure options here:
LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
XII. Hosting
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
Webflow, Inc.
398 11th Street, 2nd Floor
San Francisco, CA 94103
USA
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
- Browser type and version
- Used operating system
- referrer URL
- Hostname of the accessing computer
- Time and date of the server request
- IP address of the user's device
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.
The server of the website is geographically located in the United States of America. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by Webflow is carried out on the basis of appropriate guarantees pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR. A copy of the appropriate guarantees can be requested by sending us an informal email.
XIII. Usage of plugins
We use plugins for various purposes. The plugins used are listed below. When using our plugins, some transfer of personal data to the USA takes place. Health data and other special categories of personal data according to Art. 9 GDPR are excluded, these are only processed in the EU. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by corresponding processors takes place on the basis of appropriate guarantees pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR. A copy of the appropriate guarantees can be requested by sending us an informal email.
We use plugins for various purposes. The plugins used are listed below:
Use of Countly
1 Scope of processing of personal data
We use functionalities of the analytics tool Countly by Countly Ltd (hereinafter: Countly).
Countly is a product analytics tool for mobile apps, the web and desktop and IoT applications. We use Countly to analyse your user behaviour and to optimise our offer.
Cookies from Countly are stored on your end device.
The following personal data is processed by Countly:
- IP address
- Browser type and version
- The pages you have visited
- The time and date of your visit
- The time spent on each page
- Device information (device type, operating system, unique device identifiers, device settings and geo-location data)
- Other data that you voluntarily submit
We host Countly on our own servers. Therefore, no personal data is transferred to a third country.
You can find more information about the processing of data by Countly here:
https://count.ly/legal/privacy-policy
https://count.ly/legal/cookie-policy
2 Purpose of data processing
The use of Countly serves us for product analysis and improvement of our offer.
3 Legal basis for the processing of personal data
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 (1) (1) lit. a GDPR.
4. duration of storage
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
5 Possibility of revocation of consent and removal
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can also prevent the collection as well as the processing of your personal data by Countly by preventing the storage of third-party cookies on your computer, using the ""Do Not Track"" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information about objection and removal options vis-à-vis Countly at:
https://count.ly/legal/privacy-policy
https://count.ly/legal/cookie-policy
Use of Matomo
1 Scope of processing of personal data
We use the open-source tracking tool Matomo (https://matomo.org/) to analyse the surfing behavior of our users. Matomo places a cookie on your computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and the operating system), data on the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data on advertising partners (in particular pseudonymised user IDs).
The software is set so that the IP addresses are not stored completely, but 2 bytes of the IP address are masked for anonymization (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer. The data is stored in our MySQL database, logs or report data are not sent to Matomo servers.
For more information about Matomo's collection and storage of data, please visit:
https://matomo.org/privacy-policy/
2 Purpose of data processing
The processing of users' personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information on the use of the individual components of our online presence. This helps us to constantly improve our online presence and its user-friendliness.
3 Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.
4. duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5 Possibility of withdrawal of consent and erasure
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.
You can prevent Matomo from collecting and processing your personal data by preventing the storage of cookies from third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
With the following link you can deactivate the processing of your personal data by Matomo:
https://matomo.org/privacy-policy/
For more information on objection and erasure options against Matomo please visit:
https://matomo.org/privacy-policy/
Use of Facebook Retargeting
1 Scope of processing of personal data
We use functionalities of the advertising plugin Facebook Retargeting of Facebook Ireland Limited, 4 Grand Canal Square, Dublin Dublin 2, Ireland (hereinafter referred to as Facebook). Facebook Retargeting is used to run advertising campaigns and to interact with them. Facebook Retargeting reminds users about products they have searched for or viewed but not purchased. In the process, cookies from Facebook are stored on your device.
In particular, the following personal data is processed by Facebook:
- Information about user activities
- Accessed website
- Which products have been displayed
- Which ads have been clicked
- Device information, especially device type, IP address
- Facebook account of users if they are logged in to Facebook
Data is processed on servers of Facebook Inc, Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025 in the USA.
Other recipients of the data are providers and service providers of Facebook Inc. e.g., for analysis purposes.
Further information on the collection and storage of data by Facebook Retargeting can be found at: https://www.facebook.com/privacy/explanation
2 Purpose of data processing
The use of Facebook Retargeting allows us to run advertisements on various platforms and to analyze the interaction of users with these advertisements. In this way, we aim to provide users with personalized and therefore more relevant advertisements.
3 Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.
4. duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5 Possibility of withdrawal of consent and erasure
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.
You can prevent Facebook Retargeting from collecting and processing your personal data by blocking the storage of third-party cookies on your computer, by using the "Do Not Track" feature of a supporting browser, by deactivating the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
The deactivation of personalized advertisements for Facebook users is possible for logged-in users here: https://www.facebook.com/settings/?tab=ads
For further information on objection and erasure options against Facebook Retargeting, please visit: https://www.facebook.com/privacy/explanation
Use of Google Ads Remarketing
1 Scope of processing of personal data
We use Google Ads Remarketing of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as Google). Google Remarketing is used for the renewed addressing of visitors to the online presence for advertising purposes via Google Ads. Google Ads Remarketing can be used to create target groups ("similar target groups") who, for example, have visited certain pages. This makes it possible to identify the user on other online presences and to display targeted advertising. Google places a cookie on the user's computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymised user IDs).
Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?gl=DE&hl=de
2 Purpose of data processing
The purpose of processing personal data is to specifically address a target group. The cookies stored on the user's terminal device recognise the user when visiting an online presence and can therefore display advertisements in line with the user's interests.
3 Legal basis for the processing of personal data
The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.
4. duration of storage
Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.
5 Possibility of withdrawal of consent and erasure
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.
You may prevent the collection and processing of your personal data by Google by preventing the storage of cookies by third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and to prevent the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.de\
Further information on objection and erasure options against Google can be found at: https://policies.google.com/privacy?gl=EN&hl=en
Use of Cookiebot
1 Scope of processing of personal data
We use functionalities of the cookie content solution Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as Cybot). Cookiebot offers a software solution that takes care of the collection of consent about cookie usage and the tracking of online users. Cookiebot informs the users of our website about the cookies used on our website. You also have the possibility to deactivate cookie groups except for functional cookies (which are necessary for the smooth display of our website). We are obliged to document your consent or refusal in accordance with Art. 7 (1) GDPR.
The following personal data will be processed by Cybot:
- The IP-number of the end user in anonymized form (the last three digits are set to '0')
- Date and time of consent given
- Browser of the user
- The URL where consent was given
- An anonymous, random and encrypted key
- The consent status of the end user, which serves as proof of consent
Cookies of Cybot are stored on your device.
The key and consent status are also stored in the user's browser in the cookie of Cybot called "CookieConsent". This enables the website to automatically read and follow the end user's consent in all subsequent page requests and future user sessions for up to 12 months. The key will be used for the proof of consent and for an additional option to check if the consent status stored in the user's browser is unmodified compared to the original consent sent to Cybot.
If the "Collective Consent-feature" is enabled to control the consent for multiple web pages through a single user consent, Cybot will also store another separate, random, unique ID with the user's consent. If all the following criteria are met, this key will be stored in an encrypted form in the cookie "CookieConsentBulkTicket" in the user's browser.
All data is hosted in an Azure data centre of the cloud provider Microsoft Ireland Operations Ltd, South County Business Park, One Microsoft Court, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland.
For further information on the processing of data by Cybot, please click here:
https://www.cookiebot.com/en/privacy-policy/
2 Purpose of data processing
We use Cookiebot to create and display cookie statements for users and to store and display cookie scan reports in the privacy policy. This enables us to comply with our information obligations towards the users of our website in accordance with Art. 13, 14 GDPR and to obtain and document consents to the use of cookies in compliance with the data protection laws.
Furthermore, we use Cookiebot to obtain aggregated information about the selection decisions of users regarding accepted cookie types and to create a graphical representation of these in the Service-Manager.
3 Legal basis for the processing of personal data
The legal basis for data processing is Art. 6 (1) (1) (f) GDPR. Our legitimate interest here lies in the data processing purposes mentioned under 2. The interests and rights of users are considered accordingly by anonymising the IP address.
4. duration of storage
Your personal information will be stored by Cybot for as long as necessary to fulfill the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes.
The cookies used by Cookiebot are stored on the users' device for up to 12 months.
5 Possibility of withdrawal of consent and erasure
You can prevent the collection and processing of your personal data by Cybot by preventing the storage of third party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
For more information on how to object and remove a complaint against Cybot, please see:
https://www.cookiebot.com/en/privacy-policy/
This privacy policy has been created with the assistance of DataGuard.
As of April 2021
Table of contents
I. Identity and contact details of the data controller
II. contact details of the data protection officer
III. Data processing in the Avi Medical app
IV. Rights of the data subject
V. Provision of app and creation of log files
VI. Use of cookies
VII. Newsletter
VIII Hosting
IX Usage of Plugins
X. Use of SDK's
XI. Device authorizations
XII Privacy notice for the use of our webapplication on the website
I. Identity and contact details of the data controller
The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:
Avi Medical GmbH
Nymphenburgerstr. 86
80636 Munich
Germany
+49 152 54882139
hello@avimedical.com
https://www.avimedical.com/
II. contact details of the data protection officer
The designated data protection officer is:
DataCo GmbH
Dachauer Str. 65
80335 Munich
Germany
+49 89 7400 45840
www.dataguard.de
III. Data processing in the Avi Medical app
On this page we inform you about the privacy policy applicable in the Avi Medical App for Android and iOS ("App"). The App is an offer of Avi Medical GmbH, Nymphenburgerstr. 86, 80636 Munich, Germany ("Avi Medical GmbH", "we" or "us"). Other information about our data protection can be found in the privacy policy of our website: www.avimedical.com/datenschutz
1. Scope of processing personal data
The Avi Medical App is an application for electronic support of medical services. Personal data is processed for the following purposes or functions:
- Appointment bookings for doctor visits incl. initial description of symptoms
- Communication with the respective doctor's office via chat functionality
- Implementation of video consultation
- Receipt of findings or laboratory results
- Settlements with health insurance companies
- Satisfaction surveys (via so-called "Net Promoter Score" from 1 to 10)
- Receive push notifications, emails and SMS to remind you of appointments, confirmations, etc.
Within the app, the following data is collected for the purpose of registration:
- name
- First name
- E-mail address
- Date of birth
- Salutation and title
- address
- Name of health insurance
- Insurance number
- Invoice address
- mobile number
Furthermore, the following data is processed automatically when using the app if corresponding functions are used:
- Reasons for doctor's appointment
- Symptoms in acute complaints
- Basic anamnesis (patient questionnaire)
- Preferred doctor's office
- Preferred doctor
2 Purpose of the processing
The personal data provided is collected and used to ensure the error-free provision of our app with all the described functionalities.
3 Legal basis for the processing of personal data
The legal basis for the processing of personal data in the context of the creation of a user account and the use of personal data for the use of described functionalities is the consent of the user pursuant to Art. 6 (1) (1) lit. a DSGVO in conjunction with Art. 9 (2) lit. a GDPR.
The processing of technical data serves to protect a legitimate interest of our company in providing a functional application for users and is therefore based on Art. 6 (1) (1) lit. f GDPR as the legal basis for the processing.
The sending of appointment reminders and confirmations without mentioning health data is based on our legitimate interest according to Art. 6 (1) (1) lit. f GDPR to offer a comprehensive service.
4. duration of storage
The personal data will be stored exclusively for the above-mentioned purposes until the account is deleted. With the deletion of the account by the user, all data whose retention is not required for the fulfilment of legal retention obligations will be removed.
5 Possibility of revocation and removal
Revocation of consent or objection to data processing can be made informally at any time by e-mail to datenschutz@avimedical.com.
6 Recipients of personal data
In order to provide all services, processors are engaged to take over partial services. In addition to the processors listed under "Plugins used", the following processors are commissioned to deliver appointment reminders:
- rapidmail GmbH, Augustinerplatz 2, 79098, Freiburg, Germany.
- LINK Mobility Austria GmbH (websms), Brauquartier 5/13, 8055 Graz, Austria
IV. Rights of the data subject
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:
1. Right to information
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
- The purpose for which the personal data is processed.
- The categories of personal data being processed.
- The recipients or categories of recipients to whom the personal data have been or will be disclosed.
- The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage.
- The existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing.
- The existence of the right to lodge a complaint with a supervisory authority.
- Where personal data are not collected from you any available information as to their source.
- The existence of automated decision-making including profiling under Article 22 (1) and Article 22 (4) GDPR and, in certain cases, meaningful information about the data processing system involved, and the scope and intended result of such processing on the data subject.
You have the right to request information on whether your personal data will be transmitted to a third country or an international organization. In this context, you can then request for the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.
2. Right to rectification
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay
3. right to the restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
- If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
- The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use.
- The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
- If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate interests of the data controller override your interests.
If the processing of personal data concerning you has been restricted, this data may - with the exception of data storage - only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the processing has been restricted according to the aforementioned conditions, you will be informed by the data controller before the restriction is lifted.
4. right to erasure
a) Obligation to erase
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
- Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
- You withdraw your consent on which the processing is based pursuant to Art. 6 (1) (1) (a) and Art. 9 (2) (a) GDPR and where there is no other legal basis for processing the data.
- According to Art. 21 (1) GDPR you object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
- Your personal data has been processed unlawfully.
- The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
- Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
b) Information to third parties
If the data controller has made your personal data public and must delete the data pursuant to Art. 17 (1) GDPR, they shall take appropriate measures, including technical means, to inform data processors who process the personal data, that a request has been made to delete all links to such personal data or copies or replications of the personal data, taking into account available technology and implementation costs to execute the process.
c) Exceptions
The right to deletion does not exist if the processing is necessary
- to exercise the right to freedom of speech and information;
- to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
- for reasons of public interest in the field of public health pursuant to Art. 9 (2) (h) and Art. 9 (2) (i) and Art. 9 (3) GDPR.
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to enforce, exercise or defend legal claims.
5 Right to information
If you have the right of rectification, erasure or restriction of processing over the data controller, they are obliged to notify all recipients to whom your personal data have been disclosed of the correction or erasure of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.
You reserve the right to be informed about the recipients of your data by the data controller.
6. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:
- the processing is based on consent in accordance with Art. 6 (1) (1) (a) GDPR or Art. 9 (2) (a) GDPR or performance of a contract in accordance with Art. 6 (1) (1) (b) GDPR and
- the processing is done by automated means.
In exercising this right, you also have the right to transmit your personal data directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons shall not be affected.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the data controller.
7. right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions.
The data controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58/EC, you have the option, in the context of the use of information society services, to exercise your right to object to automated decisions that use technical specifications.
8. Right to withdraw the data protection consent declaration
You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.
9. automated decisions on a case-by-case basis, including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - that will have a legal effect or substantially affect you in a similar manner. This does not apply if the decision:
- is required for the conclusion or execution of a contract between you and the data controller,
- is permitted by the Union or Member State legislation to which the data controller is subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and legitimate interests, or
- is based on your eplicit consent.
However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) (a) or Art. 9 (2) (b) GDPR applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall take appropriate measures to uphold your rights and freedoms as well as your legitimate interests, including the right to obtain assistance from the data controller or his representative, to express your opinion on the matter, and to contest the decision.
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in the Member State of your residence, or your place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
V. Provision of app and creation of log files
1 Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device.
The following data is collected:
- The user's operating system
- The IP address of the user
- Date and time of access
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
2 Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user's IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) 1 (f) GDPR.
3 Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (1) (f) GDPR.
4. duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is not possible.
5. objection and removal
The collection of data for the provision of the website as well as the storage of data in log files are essential for the operation of the website. Therefore, the user may not object to the aforementioned processes.
Use of cookies
1 Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. These cookies contain a string of characters that allows the browser to be uniquely identified when the website is reopened.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page break.
The following data is stored and transmitted in the cookies:
- Language settings
- Log-in information
- Use of website functionalities
- User behavior
The user data collected in this manner is pseudonymised by technical measures. It is therefore not possible to assign the data to the user accessing the site. The data is not stored together with other personal data of the users.
2 Purpose of data processing
The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. These require that the browser is recognized even after a page change.
The user data collected by technical cookies are not used to create user profiles.
Analysis and marketing cookies are used to continuously improve our offer.
3 Legal basis for data processing
The legal basis for the processing of personal data using technical cookies is Art. 6 (1) (1) (f) GDPR, legitimate interests.
4. duration of storage and possibility of objection and removal
Cookies are stored on the user's device and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
If you use the Safari browser version 12.1 or higher, cookies will be automatically deleted after seven days. This also applies to opt-out cookies, which are used to prevent the use of tracking mechanisms.
Newsletter
1 Description and scope of data processing
You can subscribe to a newsletter on our website free of charge. When subscribing for the newsletter, the data from the input mask is transmitted to us.
- email address
- Last name
- First name
- Date and time of registration
No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.
2 Purpose of data processing
The user's email address is collected to deliver the newsletter to the recipient.
Additional personal data as part of the registration process is collected to prevent misuse of the services or email address.
3 Legal basis for data processing
The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6 (1) (1) (a) GDPR if the user has given his consent.
4. duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user's email address will therefore be stored as long as the newsletter subscription is active.
The other personal data collected during the registration process is generally deleted after a period of seven days.
5. objection and removal
The subscription for the newsletter can be cancelled by the data subject at any time. For this purpose, every newsletter contains an opt-out link.
Through this, it is also possible to withdraw the consent to the storage of personal data collected during the registration process.
VIII Hosting
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
UpCloud Ltd, Eteläranta 12, 6. krs, FI-00130 Helsinki, Finland
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:
- Used operating system
- Time and date of the server request
- IP address of the user's device
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded.
The server of the website is geographically located in the European Union (EU) or the European Economic Area (EEA).
IX Usage of Plugins
We use plugins for various purposes. The plugins used are listed below. When using our plugins, some transfer of personal data to the USA takes place. Health data and other special categories of personal data according to Art. 9 GDPR are excluded, these are only processed in the EU. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by corresponding processors takes place on the basis of appropriate guarantees pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR. A copy of the appropriate guarantees can be requested by sending us an informal email.
The plugins used are listed below:
Use of Countly
1 Scope of processing of personal data
We use functionalities of the analytics tool Countly by Countly Ltd (hereinafter: Countly).
Countly is a product analytics tool for mobile apps, the web and desktop and IoT applications. We use Countly to analyse your user behaviour and to optimise our offer.
Cookies from Countly are stored on your end device.
The following personal data is processed by Countly:
- IP address
- Browser type and version
- the pages you have visited
- the time and date of your visit
- the time spent on each page
- Device information (device type, operating system, unique device identifiers, device settings and geo-location data).
- Other data that you voluntarily submit.
We host Countly on our own servers. Therefore, no personal data is transferred to a third country.
You can find more information about the processing of data by Countly here:
https://count.ly/legal/privacy-policy
https://count.ly/legal/cookie-policy
2 Purpose of data processing
The use of Countly serves us for product analysis and improvement of our offer.
3 Legal basis for the processing of personal data
The legal basis for the processing of the users' personal data is, in principle, the user's consent in accordance with Art. 6 (1) (1) lit. a GDPR.
4. duration of storage
Your personal information will be retained for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, for example for tax and accounting purposes.
5 Possibility of revocation of consent and removal
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can also prevent the collection as well as the processing of your personal data by Countly by preventing the storage of third-party cookies on your computer, using the ""Do Not Track"" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.
You can find more information about objection and removal options vis-à-vis Countly at:
https://count.ly/legal/privacy-policy
https://count.ly/legal/cookie-policy
Use of RED connect
1. Scope of the processing of personal data
We use functionalities of the video consultation system RED connect of RED Medical Systems GmbH, Lutzstraße 2, 80687 Munich, Bavaria, Germany (hereinafter referred to as: RED Medical).
With the help of RED connect, we conduct video consultations between doctors and patients. In this process, a doctor and a patient can make appointments and conduct these in the form of encrypted video calls. All data collected during the video consultation is encrypted end-to-end. As a patient you are completely anonymous, only your doctor knows your identity.
The following personal data is processed by RED Medical as a result:
- Customer data
- Contents of the video consultation
In addition, we process the following special categories of personal data within the meaning of Art. 9 (1) DSGVO:
- Voluntarily communicated data about your health
Other recipients of the data may be:
- AWS EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg
- noris network AG, Thomas-Mann-Strasse 16-20, 90471 Nuremberg, Germany
For further information on the processing of data by RED Medical, please click here:
https://www.redmedical.de/datenschutzhinweise/
https://redmedical.de/avv
https://hilfe.redmedical.de/pages/viewpage.action?pageId=20349323
https://www.redmedical.de/zertifiziert-sicher/
2 Purpose of the data processing
The use of RED connect serves us to conduct video consultations between doctor and patient.
3 Legal basis for the processing of personal data
When processing the special categories of personal data pursuant to Art. 9 (1) GDPR, the legal basis is the express consent pursuant to Art. 6 (1) (1) lit. a GDPR in conjunction with Art. 9 (2) lit. a GDPR.
4. duration of storage
Your personal information will be stored for as long as is necessary to fulfil the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes.
5. revocation and removal option
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
You can find further information on the possibilities of objection and removal vis-à-vis RED Medical at:
https://www.redmedical.de/datenschutzhinweise/
X. Use of SDK's
1 Description of the use of SDKs
We use SDKs (Software Development Kits) to provide functional modules. For this purpose, the code used is embedded in the SDKs.
Third-party libraries used:
- map box
The Mapbox SDK is an offer of Mapbox, Inc. (https://www.mapbox.com/).
Through Mapbox, we provide an interactive map in our app to show users distances to the nearest practice using location (GPS).
The purpose of the processing is an appealing design of the app and a location functionality based on our legitimate interest of displaying an interactive map according to Art. 6 (1) lit. f GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected and legal retention obligations do not require the retention of corresponding data.
The use of the SDK may result in the transfer of personal data to US servers.
To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the transfer of data to and processing of data by corresponding processors is carried out on the basis of appropriate guarantees pursuant to Art. 46 et seq. GDPR, in particular by concluding so-called standard data protection clauses pursuant to Art. 46 (2) lit. c GDPR. A copy of the appropriate guarantees can be requested by sending us an informal email.
XI. Device authorizations
1 Description and scope of data processing
In order to provide specific functionalities, device authorisations for your end device are requested during the use of the app. Without these, we cannot provide certain services, such as our location services. Device permissions always require your explicit consent.
2. information on app permissions
The following permissions are requested to implement the functions in the app:
- iOS:
o Location services
- Android:
o Location
The assignment of authorisation is necessary to use certain functionalities of our app. The app does not have access to device functionalities before the user has explicitly assigned authorisation. You can change the permissions on your device at any time. In addition, meta-information can be collected to monitor our app and identify errors.
3. Purpose of the data processing
The data will be processed for the following purposes:
- Application monitoring
- troubleshooting
- infrastructure monitoring
- resource optimisation
- Protocol analysis
- Provision of app functionalities
4 Legal basis for data processing
The meta information is collected on the basis of Art. 6 (1) lit. f GDPR. The app operator has a legitimate interest in the technically error-free presentation and optimisation of its app. The granting of authorisation and processing of internal data of the device is carried out by your explicit release and thus by your consent according to Art. 6 (1) lit. a GDPR.
5 Duration of storage
Your personal information will be stored for as long as necessary to fulfil the purposes described in this privacy policy or as required by law.
6. objection and removal options
You can object to the processing at any time by sending us an informal e-mail or revoking your consent. You can prevent the use of device functions yourself at any time by making the appropriate settings on your end device.
XII Privacy notice for the use of our webapplication on the website
1. scope of the processing
On our website you have the possibility to use limited functionalities of the mobile app for booking appointments with your doctor. The processing of personal data for this case is limited to the use of the following data, for booking appointments and preparing the respective doctor:
- Reasons for visit for doctor's appointment
- Symptoms of acute complaints
For further processing purposes on our website, please refer to the relevant privacy policy:
https://www.avimedical.com/datenschutz
2. purpose of the processing
The personal data provided are collected and used for the purpose of enabling an error-free possibility of assigning appointments.
3 Legal basis for the processing of personal data
The legal basis for the processing of personal data is the consent of the user pursuant to Art. 6 (1) (1) lit. a GDPR in conjunction with Art. 9 (2) lit. a GDPR.
4. duration of storage
The personal data will be deleted after the appointment has been completed, unless its retention is required to comply with statutory retention obligations.
5. revocation and removal option
A revocation of consent to data processing can be made at any time informally by e-mail to datenschutz@avimedical.com.
This privacy policy has been created with the assistance of DataGuard.